Shipping and Return Policies
Shipping Policy
Given our products, our shipping prices are based on weight. Please refer to the chart below for shipping costs.
Most orders are shipped via USPS First Class or Priority Mail. USPS First Class Mail does not include package insurance, but Priority Mail does. Packages ship out Monday through Friday and will do our best to ship as quickly as possible, but we are a family run business and things happen! Orders placed on a weekend will be shipped the following Monday. Orders typically ship out within 7 business days. Please allow up to 2 weeks for your package to arrive.
We are not responsible for orders where USPS has indicated they have been delivered but you did not receive it. However, we will do our best to help you resolve the issue.
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Return Policy
Given the nature of our products, we do not offer returns, refunds, or exchanges. That being said, if something goes wrong with your order, please email us at nakedrootsbotancials@gmail.com and we will do what we can to make things right. We greatly appreciate your business and support!